About the client

Department of IT & Telecom under the Ministry of Information & Communications


Bringing maturity and stability to Bhutan's digital economy via enhanced cyber security and the national BtCIRT establishment.

The establishment of BtCIRT was needed to help ensure the protection of the nation’s Critical Information Infrastructures, assist in drafting the overall plan on the country’s approach to cyber security related issues, and thus was served as a focal point for further building and implementing the National Culture of Cyber security.


Setting up a fully operational BtCIRT within the Department of IT & Telecom in the Ministry of Information and Communications in order to coordinate information flow, respond to and manage cyber threats, and enhance cyber security in the country. The BtCIRT serving as a trusted and central coordination point of contact for cyber security; aimed at identifying, defending, responding to and managing cyber threats.

Services provided

  • Analysis of country’s laws, politics, cultural, existing critical resources and infrastructure, current incidents and trends;
  • Outlining the requirements and activities of the national CIRT- detailed operations approach;
  • Design and installation of Network for including Network and systems for BtCIRT;
  • Preparation and implementation of capacity building activities, training the CIRT country team on providing awareness of their existence and role as CIRT;
  • Preparation of CIRT incident handling manual, CIRT operational manual, Application Installation Guides and Report on Cyber Security Regulations Action Plan for future reference of the BtCIRT;
  • Facilitation of a study visit to Europe.

Case studies

    Business Registration in Rwanda: How Digitization Improved Business Environment and Spurred Economic Growth

    Rwanda Development Board (RDB)


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    Unique ID for Grenada, Dominica, Saint Lucia and St. Vincent and the Grenadines

    OECS - Organization of Eastern Caribbean States

    Member States Grenada, The Commonwealth of Dominica, Saint Lucia and Saint Vincent and the Grenadines

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    ICT Access and E-Services for Hinterland, Poor and Remote Communities Project in Guyana

    The Office of the Prime Minister of Guyana.

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    An Award-Winning Personal Income TAX Return Wizard

    State Tax Inspectorate Under the Ministry of Finance of the Republic of Lithuania.

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    From a traditional Registrar to an e-Service organization (Mauritius)

    Registrar-General’s Department (RGD), Republic of Mauritius.

    Mauritius Registrar-General's Department

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    Development of a Virtual Fiscal Device Management System in Zanzibar (ongoing)

    Zanzibar Revenue Board


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    Design and Implementation of a Business Registration System

    Uganda Investment Authority


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    Design of the Integrated Information System for Real Property Registration and Cadastre

    State Committee of the Republic of Uzbekistan on Land Resources, Geodesy, Cartography and State Cadastre of Uzbekistan


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    Modernization of the provision of financial services (ongoing)

    Kyrgyzstan post


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    Operationalization of mobile delivery channel to increase service access in remote areas in Albania

    UNDP / ADISA (Agency for Public Administrative Service Delivery)


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