About the client

Maldives Pension Administration Office


The consulting services covered a complete audit and assurance of the entire Koshaaru system with due regard to the following: IT performance; internal controls of the system; compliance with external requirements (laws, regulations and agreements); an evaluation of the governance structure of the IT system.

Services provided

  • Risk assessment of the pension system, the Maldives Pension Administration Office, and the IT system: risks related to all processes of the pension system such as – enrolment of members, contributions, investment and valuation of pension assets, movements in and out of portfolios (member choices), reporting: generation of account statements, fund reports etc., retirement: changing of portfolio, subsequent valuation and disbursement of benefits, reconciliation of payments, compliance and enforcement, calculation of administrative fees, fines and penalties – have been identified and assessed.
  • Assessment of the effectiveness of preventive, detective and corrective controls associated with identified risks: physical access controls verified; logical access controls verified; data protection verified, assessing whether data can be accessed or changed without proper authentication and accountability; input controls verified, determining if there are controls in the system to ensure that only valid and correct data can be entered; processing controls verified, assessing if controls exist to ensure that all data is processed and accurately accounted for, and accuracy of system calculations ensured; output controls verified, assessing if controls are in place to ensure that output confidentiality is maintained according to its classification level; interface controls verified; the processes and tools used to report, track, approve, fix, and monitor changes on the system verified; backup and disaster recovery plan for the systems verified; system scalability verified, assessing whether the information system and related infrastructure can adequately support anticipated growth.

Case studies

    Business Registration in Rwanda: How Digitization Improved Business Environment and Spurred Economic Growth

    Rwanda Development Board (RDB)


    Read more

    Unique ID for Grenada, Dominica, Saint Lucia and St. Vincent and the Grenadines

    OECS - Organization of Eastern Caribbean States

    Member States Grenada, The Commonwealth of Dominica, Saint Lucia and Saint Vincent and the Grenadines

    Read more

    ICT Access and E-Services for Hinterland, Poor and Remote Communities Project in Guyana

    The Office of the Prime Minister of Guyana.

    Read more

    An Award-Winning Personal Income TAX Return Wizard

    State Tax Inspectorate Under the Ministry of Finance of the Republic of Lithuania.

    Read more

    From a traditional Registrar to an e-Service organization (Mauritius)

    Registrar-General’s Department (RGD), Republic of Mauritius.

    Mauritius Registrar-General's Department

    Read more

    Development of a Virtual Fiscal Device Management System in Zanzibar (ongoing)

    Zanzibar Revenue Board


    Read more

    Design and Implementation of a Business Registration System

    Uganda Investment Authority


    Read more

    Design of the Integrated Information System for Real Property Registration and Cadastre

    State Committee of the Republic of Uzbekistan on Land Resources, Geodesy, Cartography and State Cadastre of Uzbekistan


    Read more

    Modernization of the provision of financial services (ongoing)

    Kyrgyzstan post


    Read more

    Operationalization of mobile delivery channel to increase service access in remote areas in Albania

    UNDP / ADISA (Agency for Public Administrative Service Delivery)


    Read more